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AMBULANCE TRANSPORT BILLING
CVFRS has partnered with ECP Services, located in Lake Mills, WI, as our billing partner for ambulance transport services. ECP Services is a trusted and experienced billing company that handles the billing and payment processes on our behalf.
To ensure a smooth payment process, we kindly request that you make any payments for our ambulance services payable to  Charlotte Volunteer Fire & Rescue Services, Inc, but send the payments to ECP Services  address at PO Box 279, Lake Mills, WI 53551   Please be assured that utilizing this address is the official and correct method of submitting your payment or any relevant billing information. ECP Services will process your payment, deposit it directly to our bank, and update your account accordingly.
If you have any questions regarding your bill, payment options, or any other billing related inquiries, please  contact ECP Services directly. They will be more than happy to assist you with any concerns you may have.
Contact  ECP Services at (866) 777-6008 or via email at info@ecpbilling.com 
Please Note: If you live in a town that offers a "Subscription Plan", it is your responsibility to submit the invoice for the coordination of payment per the membership agreement.

AMBULANCE BILLING RATES BY LEVEL OF SERVICE 
The average ambulance transport bill for the fiscal year ending June 30, 2024 was $1,356.27 
Each bill is individually determined and varies based on services provided, interventions required, and mileage*  to the hospital. 
Under the rules established by the Centers for Medicare and Medicaid (CMS) all ambulance services receiving payments are required to bill the same for each service for all patients.  This means that our fee schedule applies without regard to the residential status of the patient.  In the rare event when a patient has not paid their bill within a reasonable period of time or made arrangements for the payment, a decision is made about sending the bill to a collection agency.  When making this determination the resident status of the patient may be considered.
The rates listed below are subject to change without notice.

The definition of BLS, ALS1 and ALS2 are determined by the Federal Department of Health and Human Services’ Centers for Medicare and Medicaid Services as defined in Section 30.1.1  linked here. The rates do not necessarily reflect the payment for such services from government and private health insurance carriers.

* Mileage is charged from scene to hospital.

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